Relay: How to Delete Individual Checking or Savings Accounts

The original article can find here.

Before Deleting a Sub-Account

Before you follow the steps outlined below, please make sure that the sub-account you're looking to close has a balance of $0 and no pending transactions. If funds remain in the account, you may move any outstanding funds into another Relay sub-account or to an external bank account via ACH or wire.

Additionally, please download any statements you might need before account closure, as you will no longer have access to statements from that sub-account once it has been closed.

How to Delete a Sub-Account 

1. Sign in to your Relay account on your desktop.
2. Navigate to the Accounts tab.
3. Click on the individual sub-account that you wish to close (e.g., "Business Checking").
4. Click on the three vertical dots on the top right-hand side of your screen.
5. Click Delete Account [this button will be greyed out if your balance is above $0].

Please note that deleting a sub-account is currently only possible on a desktop and is not supported on the Relay mobile app.

Sub-Account Limitations and Options

You can open up to 20* sub-accounts within your Relay business account, up to 2 of which can be interest-bearing Savings accounts.

*A maximum of 10 sub-accounts can be created for Sole Proprietorship accounts.

Adding and Editing Checking Accounts

For instructions on how to add a new Checking account or edit an existing one, please take a look at Adding and Editing Checking Accounts.

How to Create a Savings Account

For instructions on how to add a new interest-bearing Savings account, please see How to Create a Savings Account. More information on how our Savings accounts work can be found here.

Closing your Relay Account

If you're looking to close your entire Relay business account, please see Closing Your Relay Account.