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Under the Hood: Formations Product Update: Better Communication 9/2026

 Staying on top of your business finances shouldn't mean digging through old emails or wondering if something's waiting on you. This summer, we built three new features to make communicating with your Formations team faster, clearer, and more on your terms.

On this webinar, we walked through three new features that make communicating with Formations easier:

  • Conversations Page: See every conversation with your Formations team in one place, so you always know what's resolved and what's still pending a response.
  • Notification Center: All your important updates and deadlines, organized in one running queue inside your account. No more digging through email to find what matters.
  • Notification Preferences: Choose how and when you hear from us, including text alerts for time-sensitive tax items, so updates reach you the way that works best for you.