What's the difference between the "purple" and "yellow" emails?

Understanding Email Labels: Purple and Yellow Branded Emails

We understand that managing your inbox efficiently is crucial, which is why we use color-coded labels to help you quickly identify the nature and importance of our emails. Here's what you need to know about our purple and yellow branded emails.

Purple Branded Emails: Direct Service and Time-Sensitive

These emails are reserved for important updates, actions you need to take, and time-sensitive information, related directly to your account management. Here's why you should pay special attention to them:

  1. Urgent Actions: Purple branded emails often contain information that requires your immediate attention. Whether it's a tax deadline, a verification request, or an important announcement, these emails contain actions that you should take promptly.

  2. Account-specific Information: We personalize these emails to address your account directly. This means you'll find tailored advice, relevant tips, and details that pertain specifically to your relationship with us.

Yellow Branded Emails: Education and Support Services

Our yellow branded emails are designed to educate and support you. While they might not require immediate action, they contain valuable information that can enhance your experience with our services. Here's why you should keep an eye out for them:

  1. Education Resources: Yellow branded emails often include tutorials, guides, and tips to help you make the most of our products or services. Whether you're a newcomer or an experienced user, these emails offer insights that can benefit you.

  2. Supportive Content: We use the yellow branding to provide you with updates about new features, enhancements, and improvements to our offerings. These emails ensure you stay informed about how we're working to serve you better.

  3. Community and Engagement: You might also receive invitations to webinars, New partners we want to introduce, or online events related to our services. These events provide a platform to connect with other users, ask questions, and learn together.

Managing Your Labeled Emails:

To make the most of these color-coded labels, consider these tips:

Prioritize: Address purple emails promptly to ensure you don't miss important deadlines or actions. While yellow emails may not be as time-sensitive, they offer valuable insights.


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